KHBD Privacy Policy – Our Commitment to Protecting Your Information

KHBD (khbd.ws) is a trusted online gaming platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy clearly outlines how KHBD collects, stores, uses, and safeguards your personal information.

By using our platform, you agree to this Privacy Policy – so we strongly recommend reading it carefully before creating an account. At KHBD, we believe transparency is the foundation of trust. We don't hide anything: you'll always know exactly how we use your data.

This Privacy Policy of KHBD's Terms & Conditionsis an integral part of. Together, both documents form the agreement between KHBD and the user.

KHBD only collects the information necessary to deliver platform services and maintain security. We never collect data beyond what is needed.

Directly collected data

When you register or make a transaction on KHBD, we collect the following information directly from you.

Automatically Collected Information

Some information is collected automatically while you use the platform. This is used to improve technical services and maintain security.

• IP address & device information
• Browser Type & Operating System
• Time and duration of visits to the platform
• Pages visited and games played
• Transaction history & gaming activity
• Cookies & Session Data

KHBD uses your information only for specific, explicit, and lawful purposes. These purposes are outlined in detail below.

• Account Management: Your information is used to create, verify, and manage your account.
• Payment Processing: Payment information is used to securely process deposits and withdrawals.
• Customer Support: Your information is used to resolve any questions or complaints you raise.
• Security & Fraud Prevention: To detect and prevent fraud, multi-accounting, and other irregularities.
• Legal Compliance: To comply with government regulations and implement AML (Anti-Money Laundering) policies.
• Service Improvement: For analytics to improve the gaming experience and platform performance.
• Promotional Communications: With your consent, to notify you of bonuses, offers, and updates (you may opt out at any time).
• Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support.

KHBD never sells your personal data. However, in certain limited circumstances, it may be necessary to share specific information with designated third parties.

Who Data May Be Shared With

• Payment Providers: Mobile banking services such as bKash, Nagad, and Rocket – used solely to process transactions.
• Game software providers: For game management and result verification.
• IT & Security Partners: Trusted partners responsible for the platform's technical security.
• Government authorities: When required by legal obligations, court orders, or investigations.
• AML Authorities: To comply with anti-money laundering regulations.

All third parties listed above are contractually bound to KHBD and are legally obligated to keep your data confidential. They may only use it for the specific purposes agreed upon.

The KHBD website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential cookies: These cannot be disabled as they are required to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics Cookies: To understand which sections of the platform are most used – you can disable this.
• Security Cookies: To prevent fraud and CSRF attacks.

Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

KHBD retains your data only for as long as necessary. Once the retention period expires, data is securely deleted or anonymized.

The retention period may be extended in the event of a legal dispute or investigation. Once concluded, data will be deleted in accordance with our standard procedures.

KHBD uses the most advanced technologies and processes to protect your privacy. Our security infrastructure is built on the layers described below.

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption technology.
• Two-Factor Authentication (2FA): OTP verification as an additional security layer for your account.
• Firewall & DDoS Protection: Protects servers from external attacks.
• Encrypted Database: All stored data is kept in encrypted form.
• Regular Penetration Testing: Third-party specialists conduct regular security testing.
• Access Control: Only authorized personnel may access specific data.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

Every registered user on the KHBD platform has the following rights over their own data.

• Right to access: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: In certain circumstances, you may request the deletion of your data (where no legal obligation requires its retention).
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.
• Data Portability: You may request a copy of your data for your own records.

To exercise any of these rights, please contact our support team: support@khbd.ws. We will respond to your request within 30 days.

KHBD strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Accounts suspected of belonging to minors are suspended pending verification.
• If any information belonging to a minor is collected inadvertently, it will be deleted immediately.
• Parents may request the deletion of their child's data.

To learn more about our protection of minors from gaming, please visit our Responsible Gaming Visit the page.

KHBD may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below.

• Registered users will be notified by email or SMS at least 7 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will always reflect the most recent version.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our data protection team is here to help.

• Email: support@khbd.ws
• Live Chat: Log in to the platform and chat with us directly from the Support section.
• Response time: Typically within 24 to 72 hours.

Your privacy matters to us above all else. Feel free to reach out with any concerns.